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	<title>Cheek and Bluster &#187; spam</title>
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		<title>Citi Doesn&#8217;t Care What I Prefer</title>
		<link>http://cheekandbluster.com/2009/11/24/citi-doesnt-care-what-i-prefer/</link>
		<comments>http://cheekandbluster.com/2009/11/24/citi-doesnt-care-what-i-prefer/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 21:47:05 +0000</pubDate>
		<dc:creator>Derek</dc:creator>
				<category><![CDATA[America?]]></category>
		<category><![CDATA[Language]]></category>
		<category><![CDATA[big business]]></category>
		<category><![CDATA[spam]]></category>

		<guid isPermaLink="false">http://cheekandbluster.com/?p=1418</guid>
		<description><![CDATA[As much time and hassle as it saves me, handling my accounts online isn't completely free of drawbacks. I'm talking about the unwanted extra email that so many of my online accounts continually send me, no matter how many times I "unsubscribe" from these "special offers and information for account holders," or whatever the euphemism may be.]]></description>
			<content:encoded><![CDATA[<div class='wp_fbl_top'></div><p class="first-p "><span title="A" class="cap"><span>A</span></span>s much time and hassle as it saves me, handling my accounts online isn&#8217;t completely free of drawbacks. Although I may provoke a flurry of patronizing tsk-tsking from the online-security paranoiacs, the drawbacks I&#8217;m going to address don&#8217;t have to do with whatever chance might exist of my identity being stolen. I&#8217;m talking about the unwanted extra email that so many of my online accounts continually send me, no matter how many times I &#8220;unsubscribe&#8221; from these &#8220;special offers and information for account holders,&#8221; or whatever the euphemism may be.</p>
<p>Let&#8217;s illustrate this bitch. On my Citi/AT&amp;T Universal Card, I signed up as per usual for the &#8220;paperless&#8221; option&mdash;online statements, online auto-payments, emailed confirmations thereof, and emailed notices in case of any problems with limits or payment processing. When I selected these services, I was careful to specify my desire to receive no other emails from the credit card other than these specific statement and payment notices. Nevertheless, here is a junk email I received from them this morning.<span id="more-1418"></span> Highlighted at the bottom is the teeny-tiny &#8220;unsubscribe&#8221; link, which I clicked.<a href="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/citicard-emailprefs1.jpg"><img class="aligncenter size-medium wp-image-1420 colorbox-1418" title="Junk email" src="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/citicard-emailprefs1-200x276.jpg" alt="Junk email" width="200" height="276" /></a></p>
<p>The link directed me to this page. Notice my unequivocal selection of the option that most nearly equates to &#8220;don&#8217;t send me any of the bullshit above&mdash;just the essential messages I need to see.&#8221;<br />
<a href="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/citicard-emailprefs2.jpg"><img class="aligncenter size-medium wp-image-1421 colorbox-1418" title="Account email preferences" src="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/citicard-emailprefs2-200x254.jpg" alt="Account email preferences" width="200" height="254" /></a></p>
<p>That nice, inviting &#8220;Save Preference&#8221; button led me down the garden path to this:<a href="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/citicard-emailprefs3.jpg"><img class="aligncenter size-medium wp-image-1419 colorbox-1418" title="citicard-emailprefs3" src="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/citicard-emailprefs3-200x138.jpg" alt="citicard-emailprefs3" width="200" height="138" /></a></p>
<p>Oh fuck me. Well, that was time well spent. </p>
<p>So that maybe <em>something</em> good can come of my little run-around, here&#8217;s an annotated version of that last disclaimer which the bailout babies at Citigroup can have for free:</p>
<div class="insert insertblock"><span style="font-family: Arial, sans-serif">Please note: our email lists are prepared several weeks in advance of the email delivery date¹, so there will be a slight delay² in your email preferences taking effect. Your new preferences will be reflected in future selections³. Additionally, we may still contact you by email regarding specific account related information<small><sup>4</sup></small>.</p>
<p>_________</p>
<p style="font-size: 0.85em; line-height: 1em">¹&nbsp;&nbsp;Because we all know how long it can take to deliver an email.</p>
<p style="font-size: 0.85em; line-height: 1em">²&nbsp;&nbsp;i.e., several weeks (see previous clause).</p>
<p style="font-size: 0.85em; line-height: 1em">³&nbsp;&nbsp;Reflected in the future by you, the next time you make these exact same selections. The more times you have to do this, the better&mdash;it provides a false sense that you are exercising control over your account, or failing that, a simple reminder that <em>we fucking own you.</em></p>
<p style="font-size: 0.85em; line-height: 1em"><small><sup>4</sup></small>&nbsp;&nbsp;Specifically, the account related information that you have just asked to not receive.</p>
<p></span></div>
<div class='wp_fbs_bottom'></div><div class='wb_fb_comment'><br/></div>
	Tags: <a href="http://cheekandbluster.com/tag/big-business/" title="big business" rel="tag">big business</a>, <a href="http://cheekandbluster.com/tag/spam/" title="spam" rel="tag">spam</a><br />
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Spam Bots: Flattery Will Almost Get You Everywhere</title>
		<link>http://cheekandbluster.com/2009/11/22/spam-bots-flattery-will-almost-get-you-everywhere/</link>
		<comments>http://cheekandbluster.com/2009/11/22/spam-bots-flattery-will-almost-get-you-everywhere/#comments</comments>
		<pubDate>Sun, 22 Nov 2009 23:05:30 +0000</pubDate>
		<dc:creator>Derek</dc:creator>
				<category><![CDATA[The Web]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[spam]]></category>
		<category><![CDATA[this blog]]></category>

		<guid isPermaLink="false">http://cheekandbluster.com/?p=1398</guid>
		<description><![CDATA[Throughout the nearly four years of this blog's existence, the <a href="http://akismet.com/">Akismet</a> plugin has consistently kept C&#38;B free of <acronym title="automatically posted, generic blog comments that link to or promote commercial services">comment spam</acronym>. As I understand it, what Akismet does with my blog comments is pretty much the same thing that spam filters do with your email inbox. There is one difference, though, at least in my experience.]]></description>
			<content:encoded><![CDATA[<div class='wp_fbl_top'></div><div class="imageright"><img src="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/nospam-by-flickr-hegarty_david-200x200.jpg" alt="nospam-by-flickr-hegarty_david" title="nospam-by-flickr-hegarty_david" width="200" height="200" class="size-medium wp-image-1404 colorbox-1398" />
<p>Credit: <a href="http://flic.kr/p/4rj2st">hegarty_david (Flickr)</a></p>
</div>
<p>Throughout the nearly four years of this blog&#8217;s existence, the <a href="http://akismet.com/">Akismet</a> plugin has consistently kept C&amp;B free of <acronym title="automatically posted, generic blog comments that link to or promote commercial services">comment spam</acronym>. As I understand it, what Akismet does with my blog comments is pretty much the same thing that spam filters do with your email inbox. There is one difference, though, at least in my experience.</p>
<p>I use Gmail, and I&#8217;d estimate that maybe four or five spam emails per month manage to sneak past Gmail&#8217;s filters and get to my inbox. No big deal. Once or twice a month I scroll quickly through my Gmail spam folder to check for false positives, and there normally are one or two. Pretty good spam blocking overall, wouldn&#8217;t you say? Me too.</p>
<p>Well, get this: in the history of this blog, I cannot recall <em>even once</em> finding a false positive in my Akismet comment spam queue. <span id="more-1398"></span>On perhaps five or six occasions, spam comments have eluded Akismet and temporarily appeared on C&amp;B. I keep a pretty close eye on comment activity here, since cultivating comment activity is an important goal for any blog. I can use all the legitimate comments I can get, so I check the comment spam queue regularly, <em>hoping</em> to find a false positive. But there never is. Stupid Akismet. Stupid&#8230; unfailingly accurate, reliable Akismet.</p>
<p>The most nearly admirable thing that can be said about spammers is that they consistently become cleverer and more sophisticated. This morning a comment in the Akismet spam queue almost fooled me for a moment, using a certain ploy more authentically than I&#8217;d seen before from a spam bot. Seeing as how I live in Hollywood, you&#8217;d think my Empty Flattery Detector would be more highly-attuned than average.</p>
<div class="imageleft"><a href="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/spamscreen.jpg"><img class="size-medium wp-image-1399 colorbox-1398" src="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/spamscreen-200x113.jpg" alt="Akismet_spamqueue_in_wordpress" width="200" height="113" /></a></div>
<p>Check out the ego-stroking comment highlighted in the image at left. &#8220;Well, mister commenter,&#8221; I thought, &#8220;I really hope you mean that. Your URL does look a little spammy&#8230; but maybe you really <em>are</em> an actual person, sitting in front of your screen at your crappy web store call center job, and you really do think I&#8217;m a professional-caliber writer.&#8221; As the green markings show, I googled the email address to find out.</p>
<p>The result:</p>
<div class="imagecenter"><a href="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/spam_googleresult.jpg"><img class="aligncenter size-medium wp-image-1400 colorbox-1398" src="http://cheekandbluster.com/wordpress/wp-content/uploads/2009/11/spam_googleresult-199x197.jpg" alt="spam_googleresult" width="199" height="197" /></a></div>
<p>&#8220;Pfft! I knew it. You rat bastard, you say that to all the blogs.&#8221;</p>
<div class='wp_fbs_bottom'></div><div class='wb_fb_comment'><br/></div>
	Tags: <a href="http://cheekandbluster.com/tag/google/" title="Google" rel="tag">Google</a>, <a href="http://cheekandbluster.com/tag/spam/" title="spam" rel="tag">spam</a>, <a href="http://cheekandbluster.com/tag/this-blog/" title="this blog" rel="tag">this blog</a><br />
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